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I am very pleased with the service they have provided. I bought three items that were essential to me. If I couldn’t access this service I would be without furniture in my home for a very long time. They were invaluable and considerate towards me and my needs. Thank you

Customer we have helped

How we have helped

293

Families helped this year.

452

White goods donated to individuals or families in need

910

Items of furniture donated to help these families.

58.4 tonnes

Diverted from landfill

Please use our checklist below before submitting donations:

What we will collect
  • Sofas, suites and armchairs complete with 1988 Fire Safety Label. 
  • Tables and chairs. 
  • Bed frames and bedroom furniture.
  • Mattresses (only in pristine condition). 
  • Wardrobes and chest of drawers. 
  • Sideboards, dressers and coffee tables.  
  • Working washing machines and tumble dryers. 
  • Working fridges and freezers (under 10 years old) 
  • Smaller electrical goods. 
  • Curtains and cushions. 
What we won't collect
  • Incomplete items e.g. sofas that do not have all the cushions. 
  • Ripped or damaged items e.g. sofas or cushions that have tears. 
  • Large 3 seater sofas.
  • White goods over 10 years old.
  • Used bedding e.g. pillows and duvets. 
  • Soft furnishings that DO NOT have the appropriate fire label attached.  
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What does a fire safety label look like?

Fire Safety Label

If you are donating upholstered furniture, there must be a fire label firmly attached or sewn into each item you donate. By law, we cannot sell upholstered furniture in stores without a fire label, and our van drivers will reject the items without them. Where you might find a label underneath cushions, underneath items of furniture, sewn into cushion covers or on mattresses and bed bases.